Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out as soon as possible.
Shipping Times
Estimated delivery times vary depending on your location:
- Canada & USA: 7–15 business days
- International: 10–20 business days
Please note: Shipping times are estimates and may be affected by factors such as customs delays, weather, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout. In some cases, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update in the system.
Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carrier disruptions
- Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, feel free to contact us at:
michaelbpopham@gmail.com